Frequently Asked Questions
Where is Southeast Outdoors Solutions located and what areas do you work in?
We are based in Jasper, Georgia and proud to work with neighboring communities in Alabama, Mississippi, North Carolina, South Carolina and Tennessee.
How do I get started in designing my outdoor space?
Give us a call or fill out our survey here to get the conversation started. We follow our easy 5-step process from start to finish to understand your needs and budget.
What types of projects do you do?
We are honored to work with a wide variety of different areas. We specialize in Bark Parks, Playgrounds for Apartments, Schools, Daycares, and parks, Outdoor Fitness Spaces, Sports Fields and Equipment as well as all your amenities such as Benches, Shade, Outdoor Surfacing, Trash Receptacles and so much more.
What is your 5-step process?
We follow our easy 5-step process to create a great shopping experience for our customers. 1. Complimentary Consultation 2. Site Visit 3. Contact 4. Installation 5. Maintenance
What size projects do you work with?
We work with commercial projects of all sizes & scopes, we understand the importance of being flexible for unique needs and requirements.
Do you offer any fundraising opportunities or grants?
Yes, we understand that finding the right funding option can be difficult, we have a variety of public and private grants, fundraising ideas, and online help. View options here
What if I want to order a combo set instead of creating my own custom project?
If you can dream it, we can build it! We offer playground pieces and combo sets of any imagination! Visit our Catalog page to view product options or give us a call to discuss your options.
Can you remove old playground sets?
Yes! Absolutely, not only do we resurface, build new and upgrade we also remove old playgrounds that are no longer needed.
Is my playground covered under warranty?
Installation of any component that is covered under manufacturer warranty is covered qualifies for service warranty for one year. Equipment is warrantied under the manufacturer's comprehensive warranty. Once the warranty dates are met, each service call, repair, or warranty claim is subject to fees. For more information on the warranty, please visit our page here.